Service quality index

Study on Service Quality Index of Clothing Trade Corporation

服装贸易公司服务质量指数研究

First , this thesis designs a set of service quality index system for steel specialized market based on the SERVQUAL scale and the actual conditions of the management service in steel specialized market .

本文首先根据SERVQUAL量表，并结合钢材专业市场管理服务的实际情况，设计出了用于钢材专业市场管理服务质量测评的指标体系。

The Construction of The Service Quality Evaluation Index System on Information Commons

信息共享区服务质量评价指标体系的构建

The Digital Reference Service Quality Evaluation Index System

数字参考咨询服务质量评价指标体系研究

This article from the third party logistics industry in which , the proposed third-party logistics enterprise service quality evaluation index system .

文中从第三方物流企业所处的行业出发，在参阅国内外文献的基础上提出了第三方物流企业服务质量评价指标体系。

Service quality management index system of stadiums and gymnasiums in colleges and universities has been formed and verified .

研究成果包括：1.构建并验证了高校体育场馆服务质量管理指标体系。

Using statistical methods dealt those survey results . Results : 1.This paper via summarizing methods and fruits of previous studies , Constructed level-three A hospitals ' non-tech service quality evaluation index system .

研究结果：1.本文通过总结归纳前人的研究方法、研究成果，构建了三甲医院非技术性服务质量评价指标体系。

By study of customer satisfaction index of travel agency , this paper provides guidance for travel agency to improve their service quality and customer satisfaction index .

本文通过对旅行社顾客满意度的研究，为旅行社改进服务质量、提高顾客满意度提供了方法指导。

External customer perception of service quality study used RATER index model and the questionnaire method , and found that customers are most concerned about the reaction index of the worst customer evaluation .

外部客户感知服务质量研究主要采用RATER指数模型和调查问卷方法进行研究，发现了客户最关心的反应度指数的客户评价最差。

This paper tries to put forward the designing principles of logistic evaluation system , the quantification of logistic service quality and other evaluation index . This will offer some beneficial information for the evaluation of logistic system .

本文从物流系统评估指标的设计原则、物流服务质量定量化及物流系统其他指标设计三个方面进行了阐述，为物流系统的评价提供了探索性依据。

Fast food industry belongs to the service industry , and the service quality is an important index that measures its market competence power .

而快餐业作为服务行业，服务质量是衡量其市场竞争力的重要指标。

The system conclude 3 dimensions which are service process quality , service environment quality and service quality , 9 index and 19 sub index .

指标体系包含服务过程质量、服务环境质量和服务结果质量三个维度，共有9个一级指标，19个二级指标。